What to expect & FAQs
What to Expect
Free 15-Minute Phone Consultation — This is where it starts. We hop on a call, you ask me questions, I ask you a few too — what you're hoping to get out of this, what you need, when you're free. It's really just about seeing if we click. If it feels right, we lock in an intake appointment and I'll send you a Welcome email to get you into the client portal, where you can knock out some forms and manage your appointments.
The Initial Intake Appointment — This one's all about you. I want to hear your story, as much as you're ready to share. We'll talk about what therapy's looked like for you before (if any), who's in your corner right now, your work and education background, your daily routines. No rushing. By the end, we'll have a clear picture of what you want out of this and a plan built around you.
First Follow-Up Appointment — This is where we start building real trust. We start putting the plan into action, but you set the pace. Some things take time to unpack, and that's fine, we keep showing up for each other session after session.
Going Forward — You set the tempo. Every session picks up where you need it to, sometimes that's moving forward, sometimes it's circling back. I'm checking in regularly to make sure you're actually getting something out of the time and investment you're putting in. When we get to the finish line, my goal is that you walk away able to keep building the life you're after on your own.
FAQ’s
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I'm in-network with Carefirst (DC only), United, Optum, Oscar, and Oxford. Out-of-network benefits work too — reach out and I'll help you sort out what your plan covers.
*We highly encourage you to confirm with your insurance what your Mental Health Benefit is and what your copay responsibility would be as it is dependent on which care plan you have.
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What's the investment? Full rates are on the Services page — sessions run $200 to $355 depending on what we're working on together.
How do I invest in this? Credit card, FSA, or HSA — your call. If you're paying with FSA or HSA, I'll need a secondary credit or debit card on file too, just in case that account runs low and the card gets declined.
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Using private pay in therapy, where you pay directly for therapy services rather than using insurance or other third-party payment methods, can offer several benefits:
1. Confidentiality: Private pay can help maintain your confidentiality, as insurance claims might require the disclosure of your mental health diagnosis or treatment details.
2. Choice of Therapist: You have more flexibility to choose a therapist who aligns with your needs and preferences, as you're not limited to providers covered by your insurance network.
3. Flexible Scheduling: You and your therapist can work out a schedule that suits your availability, allowing for more convenient and consistent sessions.
4. Tailored Treatment: You and your therapist can collaboratively design a treatment plan that directly addresses your unique concerns and goals.
5. Personalized Approach: Therapy can focus on your well-being rather than adhering to insurance requirements or diagnostic labels.
6. Enhanced Privacy: Your therapy journey remains between you and your therapist, with no need to share sensitive information with insurance companies.
7. Uninterrupted Care: You have greater control over the continuity of your therapy, avoiding interruptions due to changes in insurance coverage or provider networks.
8. Holistic Focus: Therapists may have more flexibility to explore various therapeutic modalities and techniques that best suit your needs.
An Insurance Opt Out Form is required for all Private Pay clients, and all services and treatment provided from it's activation date cannot be used to submit Superbills to claim Out Of Network reimbursement from an insurance company.
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The primary benefit of using OON is that it allows you to work with a therapist that is not in-network or does not accept insurance whom you feel would better fit your needs.
OON clients are billed for the type of treatment that they are provided through our Client Portal system with the card on file at the time of service. A Superbill for each completed session is provided, upon request, to clients via HIPAA-compliant email on a monthly basis.
You would then be able to submit Superbills to your insurance company to claim potential reimbursement. Some insurance companies require you to mail it in several allow for online submission (please confirm with your insurance plan on their submission process). Of course this is all dependent on the OON benefits covered by your plan (call and confirm those benefits with your insurance plan). Insurance companies typically process claims for OON reimbursement within 30-60 days.
You can use the resource below to calculate what your out of network benefits are. That being said, we highly encourage you to confirm with your insurance company directly as you will be responsible for covering any portion of the cost that is not covered by your insurance company:
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Our policy requires we be notified at least 24hrs before a scheduled appointment to avoid any late cancellation or No-Show Fees.
This policy is because we value your time and ours and the time scheduled is a time set aside specifically for you.
In the event of a late cancellation or No-Show you would be charged 100% of the session fee (insurance benefits do not cover late cancellations or no-show fees)
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While our specialty and focus is supporting Black men, especially those navigating high-pressure careers. WeUp Counseling & Consulting welcomes individuals of all backgrounds, genders, and ethnicities. Every client is valued and respected here. We are unapologetically pro-Black, centering the experiences and wellness of Black men, but our doors are open to anyone seeking growth, healing, and support. Anybody can get this therapy!
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Sessions are Virtual sessions and are HIPAA-compliant, so you're covered there.
Walk & Talk sessions are in person for Houston Metro only for now.
Ready when you are — reach out and let's get your free consult on the calendar.